Programme Type



12 Months

Deadline to Apply

22nd May, 2022


₹1,66,000+GST (Excluding Registration Fee)

Class Timings

Sundays: 12:15 PM - 03:15 PM

Programme Overview

Programme Content

The programme is divided into multiple modules, each focussing on different aspects or functions of Operations & Supply Chain Management. Furthermore, there are periodic evaluations built-in throughout the course, which will help participants consolidate their learning from various modules of the programme.

● Descriptive Statistics
● Probability Theory, Random Variable
● Probability Distributions, Normal Distribution
● Sampling Theory
● Hypothesis Testing
● Regression Analysis

● System and Process, Granularity of the Process
● Process Mapping, Process Flow Diagram
● Business Process Improvement, Process Performance Measurement, Little’s Law
● Product and its Attributes, Strategies for Competitive Advantage
● Process Competency, Four Dimensions of Process Competency
● Product-process Matrix, Design of Process
● Types of Processes (Continuous, Assembly Line, Batch, Job Shop, or Project)
● Facility Layout, Performance Measures, Types of Layouts, Assembly Line Balancing
● Capacity Planning, Design and Effective Capacity, Bottleneck Operation

● Introduction to Quality and Evolution of Quality Management
● Contribution of Quality Gurus
● Using Process Approach to Build Quality Management System
● Design for Quality and Product Excellence (Concurrent Engineering, Taguchi Loss Function, QFD, Reliability Engineering)
● Theory of Constraints
● Design for Six Sigma, Total Quality Management, Total Productive Maintenance
● Introduction to Six Sigma Metrics (DPMO, RTY, VoC, VoS, SIPOC)

● Introduction to Generic Parameters of a Decision-making Problem
● Introduction to Linear Programming and its Applications
● Sensitivity Analysis and its Significance
● Waiting Line Models
● Formulation and Solution to Transportation and Assignment Problems
● Introduction to Integer Programming and its Applications
● Decision-making under Certainty, Risk, and Uncertainty

● Introduction to Service Operations Management
● Service Supply Relationships
● Forecasting Demand for Services
● Service Design
● Service Value Proposition
● Delivering Service Guarantee
● Services and Branding

● Project Initiation, Project Life Cycle, Project Feasibility, and Selection
● Project Portfolio Management (PPM), Project Manager, and Organisation
● Project Planning and Scheduling, Critical Path Method, and Analysis
● Cost Time Trade-Offs and Project Crashing Analysis, PERT Techniques, and Analysis
● Project Monitoring, Performance Monitoring Technique
● Project Cost Control, Earned Value Management,
● Cost Control and Monitoring Mechanism, Project Audit
● Project Termination, Termination Process, Final/Closer Report

Six Sigma
● Define Phase (Project Selection and Tools, Kano Analysis)
● Measure Phase (Process Capability, Process Performance, Gauge R&R)
● Analyse Phase (Process Control Charts, Flow Charts)
● Improve and Control Phase (Process FMEA, Solution Prioritisation Matrix)
Lean Management
● Lean, Waste, Toyota Production System, Just-in-Time (JIT)
● Single Minute Exchange of Die, Kaizen, Kanban
● Strategies for Designing a Lean Supply Chain

● Role of Cycle Inventory in a Supply Chain
● Lot Sizing for a Single Product – The EOQ MODEL
● The Role of Safety Inventory
● Measuring Product Availability – Product Fill Rate, Order Fill Rate
● Cycle Service Level (CSL)
● Impact of Supply Uncertainty on Safety Inventory
● Impact of Aggregation on Safety Inventory
● News Vendor Model

● Introduction to Supply Chain Management
● Supply Chain Drivers and Metrics
● Network Design in Supply Chain
● Managing Information Flows and Bullwhip Effect in Supply Chains
● Supply Chain Strategy and Design
● Demand Forecasting in a Supply Chain
● Classification of Forecasting Methods, Measures of Forecast Error

● Introduction to Sourcing and its Contribution to Business Performance
● Sourcing Function and How it Works
● Purchasing Policy and Procedures
● Supplier Selection and Evaluation
● Supplier Governance and Risk Management
● E-procurement/Reverse Auction
● Managing the Contract and Supplier Relationship
● Global Sourcing

● How the View of Logistics Differs from that of Supply Chain Management
● Logistical Practices in Different Supply Chain Segments
● Role of Third-party Logistics
● Logistics Innovation
● Logistics Performance
● How Logistics Leads to Supply Chain Management

● The Concepts of Descriptive, Predictive, and Prescriptive Analytics in Supply Chain Management
● Prescriptive Analytics for Distribution Network Optimisation
● Goal Programming for Supply Chain Optimisation
● Predictive Analytics in SCM
● Supply Chain Risk Analytics

● Visualisation Techniques in Supply Chain
● Building Predictive Models
● Optimisation Techniques for Supply Chain Analytics
● Big Data Analytics for Supply Chain Management

Sustainable Supply Chain
● Triple Bottom Line Philosophy
● Environmental Operational Practices
● Social Operational Practices
Supply Chain Digitalisation
● Digital Transformation/Adoption in the Supply Chain
● Technology-embedded Business Models
● Current Trends in Digital Supply Chain
● Supply Chain 4.0 and its Benefits

Programme Highlights

Programme Details

Key Learning Outcomes
Programme Delivery
Campus Immersion
Who Should Attend?
Eligibility Criteria
Admission Criteria

Programme Director’s and Faculty Profile

Dr. Sunil Kumar Jauhar

Dr. Sunil Kumar Jauhar

Chairperson, Operations Management & Decision Sciences

Dr. Sunil Kumar Jauhar is an Assistant Professor in the Operations Management & Decision Sciences area at IIM Kashipur. He holds M. Tech in Industrial Engineering from Visvesvaraya National Institute of Technology Nagpur and a PhD in Operations and Supply Chain Management from the Indian Institute of Technology Roorkee. He was a Postdoctoral Fellow at Ted Rogers School of Management, Ryerson University, Canada during 2018–19. Prior to joining IIM Kashipur, he was a faculty member at the Indian Institute of Management Jammu. His research interests include Supply Chain Sustainability, Circular Economy, Industry 4.0, Multi-criteria Decision Making, Performance Measurement, and Soft Computing Techniques. He has contributed several articles in research journals such as the Annals of Operations Research, Journal of Computational Science and Sadhana-Academy Proceedings in Engineering Sciences. He is a member of research societies like INFORMS, DSI, and CORS. Currently, he is involved in the Indo-Czech joint R&D Project under the India-Czech Scientific and Technological Cooperation Programme.

Assessment and Certification

Evaluation Criteria
Attendance Criteria
Certification & Alumni Status
Sample Certificate

Date & Fee